BoutCheetah

Other BoutCheetah Stuff => Account Help => Topic started by: heavydk on December 18, 2015, 10:57:43 AM

Title: Got Charged twice / Got double memb.
Post by: heavydk on December 18, 2015, 10:57:43 AM
So, My membership just ran out today, and i ofcourse wanted to renew it. But the darn thing chraged me twice --- > https://gyazo.com/2755b18e7c1d25f2d9b79504564e4e87 --- I wonder if i could get a refund on one of them and have 30 or 31 days (whatever the 1 month is counted as) removed from memb. :)
Title: Re: Got Charged twice / Got double memb.
Post by: medchiller on December 18, 2015, 04:39:45 PM
Just so you know this isnt enough info to confirm you bought 2 memberships on your account. You could have bought 1 mem for you and 1 for another person. You prolly different but just letting you know. Allie or Kenny can verify exactly what happened so hopefully they see this soon.
Title: Re: Got Charged twice / Got double memb.
Post by: heavydk on December 18, 2015, 05:58:59 PM
I will provide any proof i possibly can, but yes it charged me twice AND gave me 2 months of membership. Only did go through with the payment once tough.
Title: Re: Got Charged twice / Got double memb.
Post by: medchiller on December 18, 2015, 06:04:59 PM
Yeah not saying you didnt xP Allie and Kenny are the only ones that can fix this as they are the only ones that have logs of that stuff.