Print Page - Problem No.2 (Fix doesn't work!)

Title: Problem No.2 (Fix doesn't work!)
Post by: Skillz on June 30, 2013, 03:24:40 AM

Hi. I used to play BoutCheetah about a year ago. When I played then everything worked fine (granted it was on my old laptop). But now, after deciding to play again, I have problem #2 (listed in Santa's Guide To Fixing Problems). Before you ask, yes, I have the latest DirectX (DirectX 11 for Windows 8 ) and I downloaded the newest video driver from Dell's website (using my Service Tag). I would really, really appreciate some help with this problem. I am very excited to start playing again and I miss the game so much :'(.

I tried to give as much information on my laptop as possible. Below are screenshots I took. Please let me know if you need anymore information on my laptop. I also have TeamViewer if you are willing to help me through that. Thank you so much.

Below is my video card driver. My laptop is only about 2 weeks old so I've installed all the updates for my laptop on the Dell website.
(http://i.imgur.com/PiH3cq0.png)

Below is DirectX Diagnostic Tool's System results (dxdiag.exe)
(http://i.imgur.com/p9l0PDg.png)

Below is DirectX Diagnostic Tool's Display results (dxdiag.exe)
(http://i.imgur.com/oA4Rn7D.png)

Below is CPU-Z's Graphics analysis for my laptop
(http://i.imgur.com/uMnfiCa.png)

Below is CPU-Z's CPU analysis for my laptop
(http://i.imgur.com/R7J8m82.png)

Thank you!

Title: Re: Problem No.2 (Fix doesn't work!)
Post by: Rossbach on June 30, 2013, 04:08:20 AM

What does the error message say? ::)

Title: Re: Problem No.2 (Fix doesn't work!)
Post by: Skillz on June 30, 2013, 04:26:55 AM

A dialogue pops up saying "Bout_d has stopped working"

Here (http://boutcheetah.zylongaming.com/index.php?topic=11058.0) is a similar thread (with screenshots), the user has the same problem and Santa helped him find the driver via TeamViewer.
http://boutcheetah.zylongaming.com/index.php?topic=11058.0 (http://boutcheetah.zylongaming.com/index.php?topic=11058.0)

Title: Re: Problem No.2 (Fix doesn't work!)
Post by: Santa on June 30, 2013, 09:16:26 AM

Try disabling your antivirus and launching the client. If that does not work, try PMing me the ID/Password to your Team Viewer (www.teamviewer.com (http://www.teamviewer.com)), and I will be more than happy to assist you in resolving this issue.

Thanks.

Title: Re: Problem No.2 (Fix doesn't work!)
Post by: Skillz on June 30, 2013, 09:30:04 AM

Turned off Windows firewall, turned off Windows Defender (my current AV software), and turned off MalwareBytes Anti-Malware. Same problem occurs. PMing you my TeamViewer info now.

EDIT: SOLVED! I'm really not entirely sure what I did, but it worked.
I should say, however, BE still does not work, though I think that's a thread for a different forum. xD

BoutCheetah

Other BoutCheetah Stuff => Report A Bug => Solved Bug Reports => Topic started by: Skillz on June 30, 2013, 03:24:40 AM