BoutCheetah

BoutCheetah Community => General Discussion => Topic started by: mcjewsandwic on September 17, 2011, 12:12:02 PM

Title: Help please
Post by: mcjewsandwic on September 17, 2011, 12:12:02 PM
I pmed kenny that i wanted my automatic payments for the game to stop this was a pretty good while ago. today i received an email telling me it was charged to me again. I need to be refunded asap please.
Title: Re: Help please
Post by: mhj on September 17, 2011, 12:14:01 PM
He only reads his pm's once a week. Go to your paypal account and cancel it yourself.
Title: Re: Help please
Post by: Allie on September 17, 2011, 12:14:07 PM
Kenny doesn't check his PMs, it'd be best to PM me, preferrably giving both the email used and the name of the account.
Title: Re: Help please
Post by: mcjewsandwic on September 17, 2011, 12:14:59 PM
He pmed me that he did cancel it i still have the pm from him
Title: Re: Help please
Post by: Allie on September 17, 2011, 12:15:47 PM
Give me your email?
I'll verify it's cancelled.
Title: Re: Help please
Post by: mcjewsandwic on September 17, 2011, 12:17:45 PM
sent in a PM
Title: Re: Help please
Post by: Allie on September 17, 2011, 12:18:59 PM
Your subscription for "mcjewsandwic" is cancelled; however you still have an active subscription for "JakeMan798".
Title: Re: Help please
Post by: mcjewsandwic on September 17, 2011, 12:19:49 PM
ahhh, crap i forgot i bought it for him, my cousin can you cancel it please?
Title: Re: Help please
Post by: Allie on September 17, 2011, 12:22:35 PM
Yep.
Done.
Title: Re: Help please
Post by: mcjewsandwic on September 17, 2011, 12:24:21 PM
thank you so much, will i be refunded?
Title: Re: Help please
Post by: Allie on September 17, 2011, 12:25:55 PM
A membership is normally non-refundable, but since it was just purchased today you should ask Kenny about that - I usually deal with community issues, he does stuff like that.
Title: Re: Help please
Post by: mcjewsandwic on September 17, 2011, 12:26:35 PM
alright. thanks
Title: Re: Help please
Post by: Allie on September 17, 2011, 12:27:13 PM
On second thought, I don't think so, because the account, "JakeMan798" now has membership for three months.
If we refunded it the membership would be for free.
I apologize for any inconvenience caused by that, but you can ask Kenny if you'd like.
Title: Re: Help please
Post by: Allie on September 17, 2011, 12:33:52 PM
I've talked it over with Kenny and I'll give you a complete refund of $12.50 USD within the next 20 minutes.
Title: Re: Help please
Post by: Allie on September 17, 2011, 12:36:48 PM
You have been refunded and the account, "JakeMan798" has had its membership removed.