BoutCheetah

BoutCheetah Community => General Discussion => Topic started by: Soulminer5 on January 21, 2014, 06:27:01 PM

Title: membership issues
Post by: Soulminer5 on January 21, 2014, 06:27:01 PM
Hey so I bought membership almost a week ago now and still haven't received it, and I have no idea how to get in contact with Boutcheetah customer support to resolve why I'm still a non member after paying the price for it.... I even have transaction records, but still no membership, anyone able to give me a hand in telling me how to fix this?..... Personally messaging any support staff dosent seem to work, I'm not important enough for them to pause their busy day and give a paying customer a hand with membership to their game which they want you to play and spend money on so much...
Title: Re: membership issues
Post by: Thornz on January 21, 2014, 07:19:00 PM
Quote from: Soulminer5 on January 21, 2014, 06:27:01 PM
Hey so I bought membership almost a week ago now and still haven't received it, and I have no idea how to get in contact with Boutcheetah customer support to resolve why I'm still a non member after paying the price for it.... I even have transaction records, but still no membership, anyone able to give me a hand in telling me how to fix this?..... Personally messaging any support staff dosent seem to work, I'm not important enough for them to pause their busy day and give a paying customer a hand with membership to their game which they want you to play and spend money on so much...

making a topic was the right choice. They don't admit it, but a lot of PMs fall through the cracks to the vast quantity they get every day. 

So first things first, did you buy through One-Bip? Cause if you did, Kenny is going to have to straighten this out for you.  If not, I'm sure one of the admins will fix this for you.
Title: Re: membership issues
Post by: Santa on January 21, 2014, 07:46:13 PM
sorry bout that.  i have given you 2 months for the inconvenience.