LOL, idk why this happened.
Like 1month ago i bought 1 month mem for this acc and perfectdevil (my alt)
and i yesterday i found out that $5.50 went out from my card and automatically bought 1month member again in this acc.
Thus, today it automatically purchased perfectdevil and cccyn (i sold mem to him 1 month ago) $11 went out ..
What is going on?
Can I get this refund pls ?
Thanks,
Did you check to stop the re-occurring payment's in your billing history?
Quote from: MIYC on March 27, 2014, 09:23:39 AM
Did you check to stop the re-occurring payment's in your billing history?
How do i do tat ?
What payment method did you use? If you used paypal i can tell you how to check and stop it if not i don't know as i never done any other way.
Quote from: MIYC on March 27, 2014, 09:26:42 AM
What payment method did you use? If you used paypal i can tell you how to check and stop it if not i don't know as i never done any other way.
credit card.
Ah sorry i don't know how to check that, i'll have to leave you in someone else's hand on that note. Hope it get's sorted.
Quote from: MIYC on March 27, 2014, 09:32:28 AM
Ah sorry i don't know how to check that, i'll have to leave you in someone else's hand on that note. Hope it get's sorted.
Ty for help :)
http://boutcheetah.zylongaming.com/index.php?topic=17959.0 (http://boutcheetah.zylongaming.com/index.php?topic=17959.0)
I think this is what you need .-.
when you are buying membership it tells you specifically that it is reoccurring membership, which means you will be charged each month and your membership will keep redeeming itself when it expires
should be more careful to read before buying something online, it could have been a lot worse if you were making a more expensive purchase of something else
there is a guide to tell you how to stop the reoccurring membership from continuing.. as qolderman has just posted. try that
Just checked what qolderman posted will help you. Since you can't physically buy membership without creating a paypal account. Just need to remember your login details.
Quote from: Cooky on March 27, 2014, 10:24:17 AM
when you are buying membership it tells you specifically that it is reoccurring membership, which means you will be charged each month and your membership will keep redeeming itself when it expires
should be more careful to read before buying something online, it could have been a lot worse if you were making a more expensive purchase of something else
there is a guide to tell you how to stop the reoccurring membership from continuing.. as qolderman has just posted. try that
Do you think i can get refund for this ?
Quote from: pkcd05 on March 27, 2014, 10:34:21 AM
Quote from: Cooky on March 27, 2014, 10:24:17 AM
when you are buying membership it tells you specifically that it is reoccurring membership, which means you will be charged each month and your membership will keep redeeming itself when it expires
should be more careful to read before buying something online, it could have been a lot worse if you were making a more expensive purchase of something else
there is a guide to tell you how to stop the reoccurring membership from continuing.. as qolderman has just posted. try that
Do you think i can get refund for this ?
its up to admins to do you a favor.. but I doubt it.. it would be a HUGE favor.. considering you agreed to the terms by clicking to complete the payment and its entirely your fault that this happened because you didn't pay attention to what you were agreeing to
not to mention no admin favors are allowed, according to the rules
Considering i've seen it done before where they have revoked payment and payed it back into the account. It would be quite unfair for them to not do it this time. It's like giving to one but not the other so to speak.
Yeah, i have been here the entire time of bc..
And we don't have admin favors any more.
Read all the therms before paying any thing.
I don't think 11 (usd) is so mch a loss.
But if they do refunds on this, then remember it wont happen again later?
close to a yr ago i payd 1yr member on my alt, and when i logged in i had 2 yrs and my money dobbled..
I got refund on that, but that was a bigger loss :O
Quote from: Robocop7ant on March 27, 2014, 11:16:28 AM
Yeah, i have been here the entire time of bc..
And we don't have admin favors any more.
Read all the therms before paying any thing.
I don't think 11 (usd) is so mch a loss.
But if they do refunds on this, then remember it wont happen again later?
close to a yr ago i payd 1yr member on my alt, and when i logged in i had 2 yrs and my money dobbled..
I got refund on that, but that was a bigger loss :O
i use check-card which takes money out of my bank when i purchase something.
I had to use $20 soon but $11 went out thus, cccyn is not my acc
o.o just sayin
I think some people just don't know the difference between a favour and help though. Someone might need to clarify the difference for the people out there who are mis-understood.
i dont think it's an admin favor; spawning items and levelling accounts are admin favors
refunding a player that mistakenly lost 11$ after he spent some money in your game looks like a sign of professionality to me
also i think people would be more eager to spend money on the game if they knew they would be fully supported in case anything wrong happens: i myself didnt buy acclaim coins back then because my parents didnt trust them (very simply put)
ebay is another wide example
I'll refund and cancel tomorrow if you can't figure it out.
Sorry about your confusion.
Quote from: Iridion on March 27, 2014, 07:34:51 PM
i dont think it's an admin favor; spawning items and levelling accounts are admin favors
refunding a player that mistakenly lost 11$ after he spent some money in your game looks like a sign of professionality to me
also i think people would be more eager to spend money on the game if they knew they would be fully supported in case anything wrong happens: i myself didnt buy acclaim coins back then because my parents didnt trust them (very simply put)
ebay is another wide example
^^^ this
Quote from: Allie on March 27, 2014, 08:45:51 PM
I'll refund and cancel tomorrow if you can't figure it out.
Sorry about your confusion.
@Yz Thanks :) <3 <3
@Allie Kenny already helped me with it, still thanks alot <3 (btw i sent u pm)
Call credit company and tell them bc didn't bold font the reoccuring section despite the fact that these kind of services are 'trials'.
Sue boutcheetah afterwards, get all their munny.
/gg.
lul just jk