BoutCheetah

BoutCheetah Community => General Discussion => Topic started by: pkcd05 on March 27, 2014, 09:15:50 AM

Title: Refund for Membership
Post by: pkcd05 on March 27, 2014, 09:15:50 AM
LOL, idk why this happened.

Like 1month ago i bought 1 month mem for this acc and perfectdevil (my alt)

and i yesterday i found out that $5.50 went out from my card and automatically bought 1month member again in this acc.

Thus, today it automatically purchased perfectdevil and cccyn (i sold mem to him 1 month ago) $11 went out ..

What is going on?

Can I get this refund pls ?

Thanks,
Title: Re: Refund for Membership
Post by: MIYC on March 27, 2014, 09:23:39 AM
Did you check to stop the re-occurring payment's in your billing history?
Title: Re: Refund for Membership
Post by: pkcd05 on March 27, 2014, 09:25:39 AM
Quote from: MIYC on March 27, 2014, 09:23:39 AM
Did you check to stop the re-occurring payment's in your billing history?

How do i do tat ?
Title: Re: Refund for Membership
Post by: MIYC on March 27, 2014, 09:26:42 AM
What payment method did you use? If you used paypal i can tell you how to check and stop it if not i don't know as i never done any other way.
Title: Re: Refund for Membership
Post by: pkcd05 on March 27, 2014, 09:27:32 AM
Quote from: MIYC on March 27, 2014, 09:26:42 AM
What payment method did you use? If you used paypal i can tell you how to check and stop it if not i don't know as i never done any other way.

credit card.
Title: Re: Refund for Membership
Post by: MIYC on March 27, 2014, 09:32:28 AM
Ah sorry i don't know how to check that, i'll have to leave you in someone else's hand on that note. Hope it get's sorted.
Title: Re: Refund for Membership
Post by: pkcd05 on March 27, 2014, 09:33:05 AM
Quote from: MIYC on March 27, 2014, 09:32:28 AM
Ah sorry i don't know how to check that, i'll have to leave you in someone else's hand on that note. Hope it get's sorted.

Ty for help :)

Title: Re: Refund for Membership
Post by: qolderman on March 27, 2014, 10:21:32 AM
http://boutcheetah.zylongaming.com/index.php?topic=17959.0 (http://boutcheetah.zylongaming.com/index.php?topic=17959.0)
I think this is what you need .-.
Title: Re: Refund for Membership
Post by: Cooky on March 27, 2014, 10:24:17 AM
when you are buying membership it tells you specifically that it is reoccurring membership, which means you will be charged each month and your membership will keep redeeming itself when it expires

should be more careful to read before buying something online, it could have been a lot worse if you were making a more expensive purchase of something else

there is a guide to tell you how to stop the reoccurring membership from continuing.. as qolderman has just posted. try that
Title: Re: Refund for Membership
Post by: MIYC on March 27, 2014, 10:26:13 AM
Just checked what qolderman posted will help you. Since you can't physically buy membership without creating a paypal account. Just need to remember your login details.
Title: Re: Refund for Membership
Post by: pkcd05 on March 27, 2014, 10:34:21 AM
Quote from: Cooky on March 27, 2014, 10:24:17 AM
when you are buying membership it tells you specifically that it is reoccurring membership, which means you will be charged each month and your membership will keep redeeming itself when it expires

should be more careful to read before buying something online, it could have been a lot worse if you were making a more expensive purchase of something else

there is a guide to tell you how to stop the reoccurring membership from continuing.. as qolderman has just posted. try that

Do you think i can get refund for this ?
Title: Re: Refund for Membership
Post by: Cooky on March 27, 2014, 10:38:56 AM
Quote from: pkcd05 on March 27, 2014, 10:34:21 AM
Quote from: Cooky on March 27, 2014, 10:24:17 AM
when you are buying membership it tells you specifically that it is reoccurring membership, which means you will be charged each month and your membership will keep redeeming itself when it expires

should be more careful to read before buying something online, it could have been a lot worse if you were making a more expensive purchase of something else

there is a guide to tell you how to stop the reoccurring membership from continuing.. as qolderman has just posted. try that

Do you think i can get refund for this ?

its up to admins to do you a favor.. but I doubt it.. it would be a HUGE favor.. considering you agreed to the terms by clicking to complete the payment and its entirely your fault that this happened because you didn't pay attention to what you were agreeing to

not to mention no admin favors are allowed, according to the rules
Title: Re: Refund for Membership
Post by: MIYC on March 27, 2014, 10:39:56 AM
Considering i've seen it done before where they have revoked payment and payed it back into the account. It would be quite unfair for them to not do it this time. It's like giving to one but not the other so to speak.
Title: Re: Refund for Membership
Post by: Robocop7ant on March 27, 2014, 11:16:28 AM
Yeah, i have been here the entire time of bc..
And we don't have admin favors any more.

Read all the therms before paying any thing.
I don't think 11 (usd) is so mch a loss.

But if they do refunds on this, then remember it wont happen again later?


close to a yr ago i payd 1yr member on my alt, and when i logged in i had 2 yrs and my money dobbled..
I got refund on that, but that was a bigger loss :O
Title: Re: Refund for Membership
Post by: pkcd05 on March 27, 2014, 11:24:58 AM
Quote from: Robocop7ant on March 27, 2014, 11:16:28 AM
Yeah, i have been here the entire time of bc..
And we don't have admin favors any more.

Read all the therms before paying any thing.
I don't think 11 (usd) is so mch a loss.

But if they do refunds on this, then remember it wont happen again later?


close to a yr ago i payd 1yr member on my alt, and when i logged in i had 2 yrs and my money dobbled..
I got refund on that, but that was a bigger loss :O

i use check-card which takes money out of my bank when i purchase something.

I had to use $20 soon but $11 went out thus, cccyn is not my acc

o.o just sayin
Title: Re: Refund for Membership
Post by: MIYC on March 27, 2014, 11:37:53 AM
I think some people just don't know the difference between a favour and help though. Someone might need to clarify the difference for the people out there who are mis-understood.
Title: Re: Refund for Membership
Post by: Iridion on March 27, 2014, 07:34:51 PM
i dont think it's an admin favor; spawning items and levelling accounts are admin favors
refunding a player that mistakenly lost 11$ after he spent some money in your game looks like a sign of professionality to me
also i think people would be more eager to spend money on the game if they knew they would be fully supported in case anything wrong happens: i myself didnt buy acclaim coins back then because my parents didnt trust them (very simply put)
ebay is another wide example
Title: Re: Refund for Membership
Post by: Allie on March 27, 2014, 08:45:51 PM
I'll refund and cancel tomorrow if you can't figure it out.
Sorry about your confusion.
Title: Re: Refund for Membership
Post by: Yz on March 27, 2014, 10:59:40 PM
Quote from: Iridion on March 27, 2014, 07:34:51 PM
i dont think it's an admin favor; spawning items and levelling accounts are admin favors
refunding a player that mistakenly lost 11$ after he spent some money in your game looks like a sign of professionality to me
also i think people would be more eager to spend money on the game if they knew they would be fully supported in case anything wrong happens: i myself didnt buy acclaim coins back then because my parents didnt trust them (very simply put)
ebay is another wide example

^^^ this
Title: Re: Refund for Membership
Post by: pkcd05 on March 28, 2014, 05:26:41 AM
Quote from: Allie on March 27, 2014, 08:45:51 PM
I'll refund and cancel tomorrow if you can't figure it out.
Sorry about your confusion.

@Yz Thanks :) <3 <3

@Allie Kenny already helped me with it, still thanks alot <3 (btw i sent u pm)
Title: Re: Refund for Membership
Post by: Corr on March 28, 2014, 06:15:50 PM
Call credit company and tell them bc didn't bold font the reoccuring section despite the fact that these kind of services are 'trials'.

Sue boutcheetah afterwards, get all their munny.

/gg.

lul just jk