My problem starts with:
yesterday..night i was plaing with my cousin, and someone was hacking, i wanted to stay there make movie and go to GM. i made 2 movies and what u think was happened? after 10-15 minutes my account was banned (hack-leeching) same to my cousin. We both was MemberShip, and i was thinking to speak with a GM to see why i got banned..i dediced to send PM to GMs. Just one answered me (Selene) and he keeped i was hacking and they will unban my characters after 30 days (after 30 days expire my MemberShip) so i paid for nothing cus i cant play 30 days. They even didnt asked me if i did or not, if i have proves...she commed with a hack prove (1 screen shot of final score) there Hacker was on 1s place. me and my cousin on 3 and 5 place.
My question is : what should i have cus someone in that room was hacking?
why they ban 6 players cus 1 was hacking?
and why this game keep this kind of GM? you think its right what they did?
this game dont have ban Topics? where should i show proves? where should i ask them to unban me? this game dont have online chat? online helpdesk?

I think do do process on paypal and to get my money back (we all know i can get them). if someone want proves i can show them, movies with hacker.