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connection problem

Started by dong1398, July 27, 2011, 01:38:21 AM

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dong1398

I have a problem that when I start the game with pressing the start button, the game just shuts down immediately.
I don't know whether my computer is wrong or not, please let me know how to solve the problem.
I really want to play the game soon. I hope that someone may help me soon,
Or should I have to reset the game again and again?

Santa

Quote from: dong1398 on July 27, 2011, 01:38:21 AM
I have a problem that when I start the game with pressing the start button, the game just shuts down immediately.
I don't know whether my computer is wrong or not, please let me know how to solve the problem.
I really want to play the game soon. I hope that someone may help me soon,
Or should I have to reset the game again and again?

Hello, this problem is usually caused due to your anti-virus deleting our client files.  You can fix this by adding the client to the exceptions list or by disabling your anti-virus, and re-installing the game client.

~RedEyes.

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