November 23, 2024, 07:39:02 AMLatest Member: bertmorta

White Screen

Started by kylemt, December 20, 2011, 06:41:26 PM

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kylemt

I usually play boutcheetah on my Desktop but i wanted to try using it with my old laptop. I used to play BOTS on this laptop and it worked great. Now i downloaded boutcheetah and looked at all the bug sections but nothing works for mine. This is what happens: i run the client, with all the updates and now it works, but when i click start, after the Zylonshield thing goes awy (this is full screen), the screen goes white and i think its going to work but then i get a box saying "an error occcured with bout.dat" "send or don't send" and then it closes. Please help quickly and thank you very much.

Santa

Hello, this is usually caused by your computer not having the proper video card drivers.  Please check to make sure they are installed.  If they are functioning properly, please make sure that you have Direct X installed.  If that's installed, please disable your antivirus(if you have one).

That's the three main causes of this problem.  If that does not help, I may be able to assist you via Team Viewer (www.teamviewer.com), simply PM me the ID/Pass when I'm online.

Thanks,

~RedEyes.

kylemt

Quote from: Santa on December 21, 2011, 01:23:27 AM
Hello, this is usually caused by your computer not having the proper video card drivers.  Please check to make sure they are installed.  If they are functioning properly, please make sure that you have Direct X installed.  If that's installed, please disable your antivirus(if you have one).

That's the three main causes of this problem.  If that does not help, I may be able to assist you via Team Viewer (www.teamviewer.com), simply PM me the ID/Pass when I'm online.

Thanks,

~RedEyes.

Thanks for the help. I had read the help and did the Direct X but that didn't work. When it said update video card drivers OR update the directX i thought it meant either/or so i just did directX.  Turns out i had to update the video card drivers. Thank you for the help.

Santa

Quote from: kylemt on December 21, 2011, 10:45:45 PM
Quote from: Santa on December 21, 2011, 01:23:27 AM
Hello, this is usually caused by your computer not having the proper video card drivers.  Please check to make sure they are installed.  If they are functioning properly, please make sure that you have Direct X installed.  If that's installed, please disable your antivirus(if you have one).

That's the three main causes of this problem.  If that does not help, I may be able to assist you via Team Viewer (www.teamviewer.com), simply PM me the ID/Pass when I'm online.

Thanks,

~RedEyes.

Thanks for the help. I had read the help and did the Direct X but that didn't work. When it said update video card drivers OR update the directX i thought it meant either/or so i just did directX.  Turns out i had to update the video card drivers. Thank you for the help.

No problem, glad I could be of assistance.

~RedEyes.

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