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» Help please
Help please
Started by mcjewsandwic, September 17, 2011, 12:12:02 PM
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mcjewsandwic
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Posts: 23
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Help please
September 17, 2011, 12:12:02 PM
I pmed kenny that i wanted my automatic payments for the game to stop this was a pretty good while ago. today i received an email telling me it was charged to me again. I need to be refunded asap please.
mhj
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Re: Help please
September 17, 2011, 12:14:01 PM
#1
He only reads his pm's once a week. Go to your paypal account and cancel it yourself.
|More than ten people a year are killed by vending machines.|
Allie
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Re: Help please
September 17, 2011, 12:14:07 PM
#2
Kenny doesn't check his PMs, it'd be best to PM me, preferrably giving both the email used and the name of the account.
mcjewsandwic
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Re: Help please
September 17, 2011, 12:14:59 PM
#3
Last Edit
: September 17, 2011, 12:15:21 PM by mcjewsandwic
He pmed me that he did cancel it i still have the pm from him
Allie
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Re: Help please
September 17, 2011, 12:15:47 PM
#4
Give me your email?
I'll verify it's cancelled.
mcjewsandwic
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Re: Help please
September 17, 2011, 12:17:45 PM
#5
sent in a PM
Allie
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Re: Help please
September 17, 2011, 12:18:59 PM
#6
Your subscription for "mcjewsandwic" is cancelled; however you still have an active subscription for "JakeMan798".
mcjewsandwic
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Re: Help please
September 17, 2011, 12:19:49 PM
#7
ahhh, crap i forgot i bought it for him, my cousin can you cancel it please?
Allie
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Re: Help please
September 17, 2011, 12:22:35 PM
#8
Yep.
Done.
mcjewsandwic
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Re: Help please
September 17, 2011, 12:24:21 PM
#9
thank you so much, will i be refunded?
Allie
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Re: Help please
September 17, 2011, 12:25:55 PM
#10
Last Edit
: September 17, 2011, 12:27:22 PM by Allie
A membership is normally non-refundable, but since it was just purchased today you should ask Kenny about that - I usually deal with community issues, he does stuff like that.
mcjewsandwic
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Re: Help please
September 17, 2011, 12:26:35 PM
#11
alright. thanks
Allie
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Re: Help please
September 17, 2011, 12:27:13 PM
#12
On second thought, I don't think so, because the account, "JakeMan798" now has membership for three months.
If we refunded it the membership would be for free.
I apologize for any inconvenience caused by that, but you can ask Kenny if you'd like.
Allie
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Re: Help please
September 17, 2011, 12:33:52 PM
#13
I've talked it over with Kenny and I'll give you a complete refund of $12.50 USD within the next 20 minutes.
Allie
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Re: Help please
September 17, 2011, 12:36:48 PM
#14
You have been refunded and the account, "JakeMan798" has had its membership removed.
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