BoutCheetah

Other BoutCheetah Stuff => Report A Bug => Topic started by: english on February 08, 2015, 03:16:14 PM

Title: Cant open launcher
Post by: english on February 08, 2015, 03:16:14 PM
I logged off earlier to eat and when i returned and tried to open bc launcher i have this error.
It says internet issues have been detected but you may try to start the game.
When i click start this error pops up -
The program cant start because libgcc_s_sjlj_1.dll is missing from your computer. Try reinstalling the program to fix this problem.
I reinstalled the program 2x now and i still get the same error. Can someone please help me?
Title: Re: Cant open launcher
Post by: demyx on February 08, 2015, 03:19:02 PM
did you redownload the client from the site?
Title: Re: Cant open launcher
Post by: VictorxM on February 08, 2015, 03:21:31 PM
Mu cousin is having the same problem. I can play normally and his game does not even open.
Title: Re: Cant open launcher
Post by: english on February 08, 2015, 03:22:59 PM
yh i twice now and now trying for a third time.
When i logged on earlier after the updates it was fine.
Title: Re: Cant open launcher
Post by: english on February 08, 2015, 04:26:43 PM
Now when i try to run bout cheetah exe i get the error-
Setup was unable to create the directory "c:\ZylonGaming\Boutcheetah". Error 5: access is denied.
I give up with this game. there is always some issue and iv been trying for hours to fix this.
Im gonna back to playing league and i wish you all the best with this game.
Title: Re: Cant open launcher
Post by: Madprox on February 08, 2015, 04:28:47 PM
Santa pls fix this asap, we wanna play with baggie!!!!
Title: Re: Cant open launcher
Post by: Santa on February 08, 2015, 05:00:59 PM
Quote from: english on February 08, 2015, 04:26:43 PM
Now when i try to run bout cheetah exe i get the error-
Setup was unable to create the directory "c:\ZylonGaming\Boutcheetah". Error 5: access is denied.
I give up with this game. there is always some issue and iv been trying for hours to fix this.
Im gonna back to playing league and i wish you all the best with this game.

Hi, can you please install team viewer and give me your id/pass.

Thanks,
Kenneth.
Title: Re: Cant open launcher
Post by: english on February 08, 2015, 05:05:00 PM
i should pm it to u?
Title: Re: Cant open launcher
Post by: Santa on February 08, 2015, 05:05:28 PM
Quote from: english on February 08, 2015, 05:05:00 PM
i should pm it to u?

Yup
Title: Re: Cant open launcher
Post by: english on February 08, 2015, 05:07:54 PM
sent
Title: Re: Cant open launcher
Post by: Santa on February 08, 2015, 05:21:05 PM
problem resolved.  enjoy!
Title: Re: Cant open launcher
Post by: Santa on February 08, 2015, 05:21:51 PM
Quote from: sora007 on February 08, 2015, 03:21:31 PM
Mu cousin is having the same problem. I can play normally and his game does not even open.

Try telling him to disable his antivirus and open the updater.  It should allow the files needed to be downloaded for the game to run.

Thanks,
Kenneth.
Title: Re: Cant open launcher
Post by: VictorxM on February 08, 2015, 05:23:01 PM
Can you give me a walkthrough of what you have done? My cousin has the same problem..
Title: Re: Cant open launcher
Post by: Santa on February 08, 2015, 05:23:45 PM
Quote from: sora007 on February 08, 2015, 05:23:01 PM
Can you give me a walkthrough of what you have done? My cousin has the same problem..

I basically just re-installed the game for Baggie.  He had already uninstalled it.  Once you use the new installer, it has all updates available.  However you can also add bout.dat and bout.exe to the exception list on his antivirus if you would prefer to not have issues like this in the future.

Thanks,
Kenneth
Title: Re: Cant open launcher
Post by: VictorxM on February 08, 2015, 05:24:43 PM
Quote from: Santa on February 08, 2015, 05:21:51 PM
Quote from: sora007 on February 08, 2015, 03:21:31 PM
Mu cousin is having the same problem. I can play normally and his game does not even open.

Try telling him to disable his antivirus and open the updater.  It should allow the files needed to be downloaded for the game to run.

Thanks,
Kenneth.

Thx, man. Just did it and it worked.
=)
Title: Re: Cant open launcher
Post by: Santa on February 08, 2015, 05:25:35 PM
No problem, glad I could help :)
Title: Re: Cant open launcher
Post by: lollol2010 on February 09, 2015, 05:33:16 AM
same here, and ist download 1 update but cant open
Title: Re: Cant open launcher
Post by: lollol2010 on February 09, 2015, 05:37:24 AM
maybe the java update?
Title: Re: Cant open launcher
Post by: medchiller on February 09, 2015, 05:40:03 AM
Make sure you have all the required downloads downloaded and installed. After that I would make sure your bout.dat and bout.exe are made exceptions in your antivirus.