Idk if this had been solved yet but,
I have the same basic problem.
Try pressing F9 or 10 at startup (I have te same laptop) and it should show something for system restore. The reason it's not working for me is the original factory settings got deleted when I installed cracked win 7.
If you did that, the only way to fix it is get the operating system on a disc, and reinstall it. This will delete EVERYTHING. as if your laptop was brand new, and all it has in it is the installed OS in it.
(I got vista with cracked win 7, trying to install xp sp2 atm.)