Stuff I have to say: (I'm a bit sleepy so the way I phase things may not make sense)
The thing I agree most was about the chemistry inside of the staff group. Seriously, I felt alone when I was FM, there was no system. A long time ago I suggested that certain staff monitor certain sections because I believe this could potentially clean up the forum much faster.
Also, if i'm honest, some were just lazy or did not know what to do in certain positions because some of the shit posted sometimes were an absolute joke and nothing happed, I'm not gonna lie, I was guilty sometimes too but, again, it comes back to the communication and as I see it, we justhave little groups or couples inside the staff. Ones i've obsered are: Hawk and meteor, gramps and neo and some others but the point is they need to acknowledge other people. There cannot be any "I can't talk to (fellow staff) because he/she is too scary or they will reject my idea". The team have to understand each other and see each other eye to eye; as equals.
Perhaps frequent staff training excercises are in order?
Also I think we should bring back the applications aswell. We can still have the observation thing too.