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Guide To Fixing Problems

Started by Santa, October 07, 2011, 11:59:51 PM

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Santa

October 07, 2011, 11:59:51 PM Last Edit: November 18, 2011, 01:53:44 AM by RedEyes
Known Issues

Quote
Problem 1

Problem: I open the launcher, and press start, and it shows "You are missing files, please run the Updater!"

Solution: Install This and This


Problem 2

Problem: I open the launcher, press the start button, zylonshield splash screen opens, then the client appears, and turns white, then crashes, with a error message.

Solution: You are missing your video card drivers, or you need to install the latest version of direct X


Problem 3

Problem: Windowed mode works perfectly, but when I try full screen, the client crashes.

Solution: Your antivirus is interfering with the game client, so you need to add an exception for the client folder, usually C:\Zylon Gaming\BoutCheetah, or just disable the antivirus.  Avira is the antivirus that causes this, or at least one of them.


Problem 4

Problem: I press start on the updater, the client runs without showing the ZylonShield Splash Screen.

Solution: You need to install this and this


Problem 5

Problem: I open the updater, and a message box saying "T" appears.

Solution: You need to install a new version of internet explorer from here or any other internet explorer version you want, because it's corrupt on your computer.

More problems are coming soon when I have time to add some.

Energized

thanks Santa for your help on thie guide but still i cant start my game and im waiting for you to enter MSN...

Santa

Quote from: funnyshit2 on October 08, 2011, 03:17:52 AM
thanks Santa for your help on thie guide but still i cant start my game and im waiting for you to enter MSN...

I don't think that you have added me, what is your msn (send me a pm)

Santa

Added a new problem / solution!

koolwolf2

Newest one:

Santa


v3nom

Norton 360 is another Anti-Virus that you have to disable while running BC, really pisses me off.
Yesterday Was Yesterday, Tomorrow is another day, But today is a Gift. That is why it is called The Present ;D


Santa


Toast

About Problem 5, I'm pretty sure you can also solve it by un-checking the "Work Offline" button on the Internet Explorer. Happened to me too.


coolkaran100

fix  dis when i start updater press start the zsheild comes and the window comes and says doesnt respomdd happens in windoowed and full screen,
____________________
 
Banned for halo push pro.

Santa

Quote from: coolkaran100 on November 13, 2011, 01:03:12 PM
fix  dis when i start updater press start the zsheild comes and the window comes and says doesnt respomdd happens in windoowed and full screen,

Hello, thats due to your computer not having video drivers.  Please install them and get back with me.

~RedEyes.

nopork

For those who get this ialmrnt5 error messages : solution;
go to the display properties , go to setting and change the colour quality to 16 bit or medium(for laptops)

matheushff

I opened the patcher, the zylom protect appears then an error with C++ shows up and i reinstalled the game 3x... Plz help, thanx

mukering

i eneter a game lobby then  when i eneter the game lobby it says hacker when im not even a hacker but it started happening when i started to play this game again and i forgot my password but now i know it and now when i log on it lets me in but i cant play and game and it shows a little box saying ''hack detected'' please help me do i need to download it again or that means that i am banned forever or sumthing????

Santa

Quote from: mukering on February 26, 2012, 08:14:38 PM
i eneter a game lobby then  when i eneter the game lobby it says hacker when im not even a hacker but it started happening when i started to play this game again and i forgot my password but now i know it and now when i log on it lets me in but i cant play and game and it shows a little box saying ''hack detected'' please help me do i need to download it again or that means that i am banned forever or sumthing????

Hello, please upload the log.txt file that is located in c:/zylon gaming/boutcheetah/zylonshield

Thanks,
~RedEyes.

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